U.S. Orders For all orders in the United States we ship via FedEx. For your convenience we offer FREE 2nd Day Shipping and charge $25 per order for any orders requiring standard overnight delivery. For Overnight Shipping of product please call 308-346-4394. For Orders Outside the U.S. For all orders outside the United States here are our shipping charges: Canada -- Add $70 per order for shipping and handling. Puerto Rico -- Add $50 per order for shipping and handling. For all European orders, please visit these sites below: Otto Gourmet (Germany) Vero Ranch (Italy) Our Guarantee Your complete and total satisfaction is our first priority. Problems If you have any problems or questions with your order contact us. Contact us by calling 308 346-4394 (8-5 CST), or by sending an e-mail via our online feedback form (on our Contact Us page). Return Policy Do not return any order without specific instructions from us. Please contact us by phone or e-mail.